Ottawa Heritage Dental is committed to excellence in serving all clients including people with disabilities.
We will ensure that our staff is trained and familiar with various assistive devices that may be used by customers with disabilities while accessing our services.
We will communicate with people with disabilities in ways that take into account their disability.
We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises.
Notice of Temporary Disruption:
In the event of a planned or unexpected disruption to services or facilities for persons with disabilities, Ottawa Heritage Dental will promptly notify them. This clearly posted notice will include information about the disruption, its anticipated length of time and a description of alternative facilities or services, if available.
Training for Staff:
Ottawa Heritage Dental will provide training to all employees and others who deal with the public on their behalf.
Training will include:
Questions or Feedback:
Members of the public who wish to provide feedback on the way Ottawa Heritage Dental provides services to people with disabilities can request a copy of the this plan or contact us in person or by mail to:
1335 Ottawa Street North